Payment

Payment

Some important points:

  • You cannot make on line payments on this website
  • We accept payment by PayPal for an additional charge of 2.5 to 4.5% of the total order value
  • We do not accept American Express
  • We do not keep any bank card data on our computer files

The majority of our customers are people we have been supporting for many years and they are happy to contact us by phone with their card data or make alternative payment arrangements when they have been advised of the total cost of the order including shipping and handling.

The additional cost of taking payment on line or using PayPal would mean we would have to increase our prices considerably for all customers to cover those costs. We think that would be unfair to the majority for the benefit of a small minority. So, we have no plans to change our current policy on this for on-line payment. We can now take payment by Paypal and will add the additional cost of the transaction to the customer total - you can choose this method when you check out.

The additional amount we will add is as follows:

United Kingdom (except IOM) - 2.5%

Europe (& IOM) excluding Eastern Europe & Switzeralnd - 3%

USA & Canada - 3.5%

Eastern Europe & Switzerland - 4.0%

Rest of the World - 4.5%

We will assess your order and then e mail you the total cost including shipping and handling. If you want to proceed with your order please make your payment. You can use any of the conventional methods. Credit/debit card and direct bank transfer are the preferred methods.

If you would like to pay by credit/debit card we will need the card number, the expiry date and the security code from the back of the card. Please contact us by phone to give us the card data. Alternatively, for UK customers especially, please pay by BACS which involves no disclosure of your card or account information.